Loyalty program

Loyalty program

About

Make reservations on the website of the ACQUALINA hotel: the total amount for each reservation falls into the accumulative system of the program. By accumulating hotel stay amounts, move to the next level and get a higher discount when making a booking.

We pay great attention to improving the service and the level of services provided, so it is a pleasure for us to welcome every traveler among the regular guests of the ACQUALINA Hotel.

When you accumulate the amount sufficient to move to the next level, you will be sent a notification letter about moving to the next level, and when making a booking, you will already have a higher discount on the booking.


Registration in a personal account

Contact Details

Register in the program

Get discounts and bonuses and participate in the ACQUALINA hotel loyalty program! You can get a discount when registering on the hotel website and use it already when making your first booking.

A loyalty card is assigned to each registered user and is an electronic card linked to a guest account and phone number.

Loyalty levels

  • Permanent guest card предоставляет скидку 10%
    from any fare available in the booking module.
    The card is provided after registration on the hotel website.
  • Silver level предоставляет скидку 15%
    from any fare available in the booking module. The transition to the level is carried out with the accumulation of 150,000 rubles.
  • Gold Level предоставляет скидку 20%

    from any rate available in the booking module. The transition to the level is carried out with the accumulation of 250,000 rubles.

    Guests are provided
    early check-in after 09:00 or late check-out until 17:00 (optional) subject to actual availability and advance booking.

  • Platinum Level предоставляет скидку 25%

    from any rate available in the booking module. The transition to the level is carried out with the accumulation of 350,000 rubles.

    Guests are provided
    early check-in after 09:00 or late check-out until 17:00 (optional) upon actual availability and advance booking. Guests can upgrade to the next room category.


Accumulation of bonuses occurs only when booking on the hotel website.

If you make a reservation directly with the hotel by phone or e-mail, please indicate your loyalty card number when booking to receive a discount and add savings to your booking.

When canceling a booking, the amount for the completed booking does not fall into the accumulative system. For accumulation, only the actual amounts for the reservation made on the site are taken into account. Additional services are not included.

Discounts and bonuses under the loyalty program cannot be combined with promotional codes and special hotel offers. The discount is provided from the main rates available in the booking module.

You can familiarize yourself with the current Rules for participation in the loyalty program by following the link.


Reservation cashback

In the period from December 29, 2023 to April 26, 2024, a promotion is held - "Cashback for booking".

To receive cashback, you must meet the following conditions:

  • Booking - from December 29, 2023 to April 26, 2024.
  • Accommodation - from 3 nights from January 9 to April 26.
  • Tariff marked "Cashback for booking".
  • Payment at the time of booking by card with a payment method marked "Cashback for booking".

Cashback is credited in rubles in the amount of 15% of the cost of the reservation (maximum 5,000 ₽), it will be returned to the card within 45 calendar days after check-out from the hotel. You can pay with one card as many times as you like - you will receive cashback for each promotional booking. To receive cashback, pay for your stay with a Russian bank card or a Mir card issued by a foreign bank.

Don't forget to agree to the terms of the promotion when booking


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